Logo policies

Reservations A $750.00 security/damage cash or check retainer is required to hold a date at Wunderland. This retainer will be held in reserve in the event of damages or cancellations. If the facility is left in acceptable condition, both inside and outside, the retainer will be returned within 14 working days after the event has taken place. 

The individual signing the contract must be at least 21 years of age or older and is responsible for the behavior of their guests. All damages incurred to Wunderland due to willful neglect, theft or mischievous behavior will be paid for in full by the client.

Cancellations One-half of the retainer is refundable if cancellation is made within 30 days of signing the contract. The $750.00 retainer is non-refundable after 30 days of signing the contract.

Payment Schedule180 days prior to the event, a partial payment is due. At the time of this payment, your bar package price becomes guaranteed. If the partial payment is not received within 10 days of the due date, the contract becomes null and void. All payments are non-refundable. Children under 2 years of age are free. All children must be accompanied by an adult at all times.

All payments may be made by cash, check, money order, Visa or MasterCard. Wunderland charges a $50 service fee for any returned checks. The balance of the rental fee and the beverage package is due no later than 14 days prior to the event. If the client has not paid the balance due 14 days prior to the event, a 10% late fee on the remaining balance will apply. Wunderland may consider the event cancelled if the full payment is not received with ten days prior to the event and will keep all payments paid.

Sales TaxApplicable sales tax will be applied.

Event hours Use of Wunderland is only for the date and time period stated on the contractual agreement. Friday and Saturday events are to conclude no later than midnight. Sunday through Thursday events are to conclude no later than 11:00 p.m. Doors open to the guests 15 minutes prior to the contracted time unless other arrangements have been made.

Food ServiceAll food items will be supplied and prepared by one of Wunderland’s approved caterers with the exception of special occasion cakes. No food may leave the premises except those cakes. Reception sponsors must inform Wunderland of their selected caterer no later than 14 days prior to the event.

Beverages All non-alcoholic and alcoholic beverages must be purchased from Wunderland. All beverage orders shall be paid in full 14 days prior to the date of the event. The beverage packages are based on the entire guest count as it is an average price. Children under 2 years of age are free. Wunderland is responsible for the administration of the sale and service of all alcoholic beverages in accordance with rules and regulations by the State of Ohio. All liquor, wine, champagne and beer must be supplied by Wunderland and will be charged accordingly. Any alcoholic beverages brought onto the premises are strictly prohibited and will be confiscated. State law prohibits the consumption of alcohol by persons under 21, including persons in the wedding party. No alcoholic beverages may leave the premises.

DecorationsAll decorations must be freestanding. Tacks, staples, tape, nails and other adhesive or fastening devices may not be used when decorating.  No changes or additions to the walls, doors, windows, floors, ceilings, gazebo and deck of Wunderland may be made. Open flames are not permitted. Candles may be used if they are enclosed within a non-flammable holder. Also rice, confetti, glitter, bubbles, birdseed, chewing gum, silly string and par can up-lights with flood bulbs are prohibited. No haze/fog machines, sparklers, explosives or pyrotechnics are permitted. Extra decorations are subject to Wunderland's approval.

Specialty LinensWunderland Banquet Hall is under contract with a local rental company to provide chair covers and specialty linens to you. To assure that you are able to get your first choice, it is best to reserve them right away. The retainer is one-half of the entire total of your estimated order and is due at the time the order is placed. The final guest count and payment is due 14 days prior to your event. You may increase or decrease the linen order by 10% of your original order.   The linen payment is for chair covers/sashes/specialty linens only. Once, the linen payment is made they will be ordered. This payment is non-refundable and cannot be applied towards any other expenses incurred.

Set-Up & Deliveries The staff at Wunderland is happy to help set-up your event as long as everything is ready to go and be placed on the tables. Some set-ups may be subject to additional charges.  Please unwrap items and remove all price tags, stickers, etc. before bringing them to Wunderland. You may also want to wash your champagne glasses and cake knife before dropping them off. Make sure everything is just the way you want it to be placed on the tables when you drop it off at Wunderland. If your florist is making table centerpieces, supplying rose petals, cake flowers, etc., it is their responsibility to set it up. Wunderland reserves the right to schedule events for both the afternoon and evening in the same day. Hall viewing and set-up will be limited under such circumstances. Vendors may arrive no earlier than two hours before the contracted start time of your event.

Clean-Up & Removal All client owned property is to be taken home at the end of the event. The staff at Wunderland will keep your boxes and original packaging to make your clean-up that much easier at the end of your event. Excessive clean-up expenses will be deducted from your retainer.

Personal PropertyWunderland is not responsible for personal property or any equipment that is brought into our facility. Wunderland reserves the right to inspect and control all parties and functions. Liability for damage to the premises will be charged accordingly including all damages incurred by limousines, charter buses, etc. on property.

GratuityThere is no charged gratuity by Wunderland. If you are happy with the service you receive, the staff would greatly appreciate any gratuity offered at your discretion. Please see the banquet manager at the end of your event.

Extra Amenities If Wunderland offers the extra amenity, then it should be reserved through Wunderland. Please ask a Wunderland representative for clarification.






Wunderland Banquet Hall is located just south of Ronald Reagan Highway.
7881 Colerain Avenue – Cincinnati, Ohio 45239




Information contained on this page is subject to change.

Wunderland Banquet Hall
7881 Colerain Ave
Cincinnati, Ohio 45239

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©2010 Wunderland Inc.